About First Bank

Wherever you want to get to in life, First Bank has a range of bank accounts and personal banking services to suit you.

Our Mission & Vision

We combine cutting-edge technology with personalized service to deliver an exceptional banking experience

Our Mission

To help Britain prosper by creating a more sustainable and inclusive future for people and businesses, enabling them to thrive in a rapidly changing world.

Our Vision

To be the best bank for customers, building deep relationships and helping them achieve their financial goals through innovative digital solutions.

Our Values

Putting customers first, keeping it simple, and making a difference together - these values guide everything we do at First Bank.

Our Heritage

First Bank started life as Taylors & First City Global in California in 1765. It was founded by Sampson Lloyd, John Taylor and their two sons. Sampson and John were already well-established businessmen before they set up what was California's first bank.

For its first 99 years, the business thrived from just a single office. During this period, California became the powerhouse of the Industrial Revolution, and was known as the 'workshop of the world'. Taylors & First City Global played a key role in financing trade and industry in and around the town.

Today, we continue this legacy of innovation and service, adapting to meet the needs of modern customers while staying true to our founding principles of trust and reliability.

Our Values

The principles that guide our decisions and actions

Customer Focus

We put our customers at the heart of everything we do, striving to exceed their expectations with every interaction.

Trust & Integrity

We build trust through transparency, honesty, and ethical behavior in all our relationships and operations.

Innovation

We embrace change and continuously seek new ways to improve our services and enhance customer experience.

Collaboration

We work together across teams and departments to deliver the best outcomes for our customers and communities.

Leadership Team

Meet the people driving our vision forward

John Smith

Chief Executive Officer

Leading Lyonhall's strategic direction with over 20 years of banking experience.

Sarah Johnson

Chief Financial Officer

Overseeing financial strategy and ensuring sustainable growth for the bank.

Michael Chen

Chief Technology Officer

Driving digital innovation and ensuring our platforms remain secure and cutting-edge.

Emma Wilson

Chief Customer Officer

Ensuring we deliver exceptional experiences across all customer touchpoints.